escalation matrix
What is a 3-Level Escalation Matrix System?
Abu Sufyan
A 3-level escalation matrix system is used to ensure the effective resolution of customer complaints, Recently Xiaomi implemented it in ...
Xiaomi has Introduce A 3-Level Complaint Escalation Matrix
Abu Sufyan
In India, Xiaomi is celebrating its 9th year in business. It is having a sale on different goods until July ...